Privacy Policy

Last Updated: July 01, 2025
Effective Date: July 01, 2025

Welcome to Hollis Heating and Cooling. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website hollisheatingandcooling.com (the “Website”).

While our services are intended primarily for U.S. users, we follow industry best practices and incorporate elements of the EU’s General Data Protection Regulation (GDPR).


1. Who We Are

(INSERT BUSINESS INFO)

Hollis Heating and Cooling
Hollis, NH
United States
Email: HollisHeatingandCoolingLLC@gmail.com


2. Personal Data We Collect

We may collect the following types of personal data:

Information You Provide Directly

  • Contact Information: Name, email address, phone number, address (from contact forms or inquiries)
  • Order or Quote Details: Information you provide when requesting quotes or making purchases

Information Collected Automatically

Via cookies and tracking tools:

  • IP address
  • Browser type and version
  • Device identifiers
  • Referrer URL
  • Pages visited and time spent
  • Clickstream data

Collected through:

  • Google Analytics
  • Microsoft Clarity
  • Google Ads (Conversion & Remarketing)
  • Google Tag Manager
  • Meta Pixel

3. How We Use Your Information

We process your data for the following purposes:

PurposeLawful Basis (GDPR)
To respond to inquiries via formsConsent / Legitimate Interest
To analyze and improve our servicesLegitimate Interest
To display ads via Google AdsConsent (via cookie banner, if applicable)
To fulfill contracts and ordersContractual Necessity
To maintain site securityLegitimate Interest

4. Cookies & Tracking Technologies

We use cookies and tracking technologies for analytics, personalization, and advertising. These may include:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Used by Google Analytics and Microsoft Clarity.
  • Marketing cookies: Used by Google Ads and Meta for remarketing.

You can manage your cookie preferences via your browser or an on-site cookie banner (if applicable).


5. Data Sharing

We may share your data with:

  • Service providers (Google, Microsoft) for analytics and marketing
  • Web hosting and technical partners
  • Law enforcement or regulatory bodies, if required by law

We do not sell your personal data.


6. International Transfers

As a U.S.-based business, your data may be stored and processed in the United States. If EU/EEA data is collected, we ensure that Standard Contractual Clauses (SCCs) or equivalent safeguards are used for lawful international transfers.


7. Data Retention

We retain personal data only for as long as necessary:

Data TypeRetention Period
Contact form entriesUp to 12 months
Order or quote records6 years (for accounting purposes)
Google Analytics data14 months (default GA4 setting)

You may request deletion at any time (see Section 9).


8. Security of Your Data

We use commercially reasonable technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption
  • Secure hosting environments
  • Access controls and monitoring
  • Use of trusted third-party platforms

However, no method of transmission over the internet is 100% secure.


9. Your Data Protection Rights (GDPR)

If you are a resident of the EU/EEA, you have the following rights under GDPR:

  • Access – Request a copy of your data
  • Rectification – Correct inaccuracies
  • Erasure – Ask us to delete your data
  • Restriction – Request limited processing
  • Objection – Object to certain types of processing
  • Data Portability – Request your data in a portable format
  • Withdraw Consent – At any time

To exercise any of these rights, contact us at (COMPANY EMAIL)

You also have the right to lodge a complaint with your local supervisory authority (if in the EU).


10. Children’s Privacy

Our services are not directed to children under the age of 13 (U.S.) or 16 (EU). We do not knowingly collect personal data from children without parental consent.


11. Links to Third-Party Sites

Our site may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting data.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or a prominent notice on our site.

Last Updated: July 01, 2025


13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:
Email: HollisHeatingandCoolingLLC@gmail.com

Scroll to Top